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How do I set a custom domain?

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This article explains how you can turn the default 'cl.ly' shortlinks that are generated by CloudApp into shortlinks that use your own personal or company domain. For example, if you worked at Acme Corp and your domain was acmecorp.com, you'd be able to make any link generated by CloudApp default to 'acmecorp.com' with the added URL, ie acmecorp.com/123456

Before setting up your custom domain, please be advised, we currently do not support HTTPS/SSL for accounts with custom domains through our standard setup process. If you'd like to add SSL support for your Custom Domain, you can use CloudFlare, which we will detail at the bottom of this page

How do I set up my custom domain?

  1. First, you’ll need to buy a domain from a registrar. This usually costs $10-$40 per year. Then you’ll need to follow the registrar’s instructions to point the domain to our servers.
  2. For a sub-domain like www.example.com or cloud.example.com you need to create a CNAME record and point it to proxy.cld.me
  3. Using an apex domain like example.com is not recommended unless your DNS provider supports CNAME-like functionality for the apex domain (naked domain). If our IP addresses were to change, you would need to manually update your DNS records. Using a subdomain with a CNAME means that we can make this change for you. Should you absolutely want to use an apex domain, you must use A records pointing them to the following three IPs:
    1. 23.23.190.43
    2. 23.23.190.67
    3. 54.204.45.179
  4. Providers that support CNAME-like functionality on the apex (root) domain include:CloudFlare (free and paid), PointDNS (free and paid), NS1 (free and paid) DNSimple (paid), DNS Made Easy(paid), easyDNS (paid). You can find more details on each provider below.
  5. Once you’ve done this, you may need to wait up to 72 hours for the change to take effect.
  6. If you have verified that your domain is configured properly, visit your account page and enter your custom domain (e.g., example.com or cloud.example.com), and click Update. Now you can share files with your own domain.

Team accounts

In order to enter your custom domain for your team:

1. Login your account.

2. Click on a team name (in the right top corner).

3. Go to Customize tab and enter your custom domain. 

Should you want to return to using the CloudApp URL (cl.ly) for your drops, simply remove your custom domain from your account page. 

If you’re uncomfortable with any of the instructions, reach out to us by submitting a ticket here: https://get.cloudapp.help/hc/en-us/requests/new

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Enable SSL on Custom Domains with CloudFlare

If you'd like to setup your own Custom Domain using SSL, you can do so using CloudFlare (if you're on a CloudApp Team plan or Pro Plan only--not available for free individual CloudApp users)

1. Sign up for an account at https://www.cloudflare.com/
2. Point your apex domain to CloudFlare as your nameserver (DNS service).
3. Create a subdomain like "drops" and point it to proxy.cld.me and ensure it's not acting as a CDN. Make it a pass-through connection so it's only using CloudFlare as a DNS.
4. Use the "flexible SSL" certificate (although Full should work too).
5. Wait up to a hour and you should be good to go!
 
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