How do I close my free account & delete my data? In order to close your account, and/or permanently remove your data, please submit a ticket here. Have more questions? Submit a request 2 Comments Date Votes 0 Michele Burghdoff July 30, 2017 16:48 Why is it so difficult to cancel my subscription? 0 Julie McCollough July 31, 2017 14:55 Hi Michele, I'm sorry you're having an issue closing your account. We can cancel this for you if you shoot us an email to email@example.com and include the email address your account is listed under. -Julie Please sign in to leave a comment.