All CloudApp accounts must be verified in order to be used. You will be asked to verify your account via email. Once you sign up, and log into your account, check your email account for this message:
Click "Verify your email." A new window will open and take you to my.cl.ly, and you'll be all set.
If you don't verify your account, you will be reminded to do so in your CloudApp web account with an alert that looks like this:
If you didn't get the email to verify, you can resend it by clicking "Resend email."
While verifying your account, if you run into any issues, please let us know by submitting a ticket here.